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OHQ's records suffice evidence of a fee that is payable unless they are shown to be incorrect. Client will certainly utilize its practical endeavours to inform OHQ of any type of invoice dispute within fourteen (14) days of invoice of a billing, following the process detailed in Area 15. If Consumer disagreements an invoice, the invoice must continue to be paid promptly nevertheless OHQ will attribute or refund Consumer if it is later sensibly determined by OHQ or pursuant to the dispute resolution process outlined in Area 15 that the invoice was incorrect and the Consumer is entitled to a credit scores or refund.
Such alterations might consist of, without limitation, changes for the Membership Charges or Use Fees for OHQ Paid Services, adjustments to the usage allowances included in the Pricing Plans, and discontinuation of Rates Plans. (a) Each such revision will take impact after reasonable advance created notice is supplied to Consumer (for instance, by being posted to the OHQ Web Site), except that any type of such revision that influences a Selected Paid Solution will relate to Customer starting at the start of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ supplies notification of such revision to Consumer according to Section 16.8.
If Client does not terminate its use any type of afflicted Selected Paid Solution prior to the effective day of such alteration, Client will certainly be deemed to have actually accepted such alteration relative to such Selected Paid Solution. (b) If a Prices Strategy selected by Client is terminated, OHQ will certainly provide Client with affordable breakthrough notice of no much less than thirty (30) days and Consumer will certainly be offered the alternative of picking a brand-new Rates Plan from then-current rates plans provided by OHQ.
For evasion of uncertainty, this paragraph does not use to modifications to the Catalog, which are resolved in Area 7 (live answering service virtual receptionist).1. Customer represents that all info provided by Customer and its customers to OHQ (including, without limitation, all call info and info regarding Customer's Bank card) is exact, updated and total at the time it is supplied to OHQ
Client must at all times abide by all laws, regulations, standards and codes relevant in link with its use OHQ Offerings and the Customer's supply of its product or services to its customers. Client will not utilize any OHQ Offerings to participate in, or to urge or aid others to take part in, any kind of prohibited or illegal tasks.
If a new Paid Solution Term begins earlier than three (3) days after such e-mail is sent out, Client will certainly incur the applicable Membership Cost for the brand-new Paid Solution Term (the ""). The efficient date of such discontinuation will be either (i) the Asked For Discontinuation Date, or ought to Client not state an Asked for Termination Date, (ii) the last day of the Last Paid Solution Term.
Where Consumer ends according to this Area 10.1(b): (i). The Membership Fees that have been pre-paid will be maintained and the OHQ Offerings readily available to Customer up until the last day of the Final Paid Service Term (based on reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Usage Debt will certainly be maintained by OHQ for future usage by Client if Customer determines to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).
(b) Complying with termination of any type of OHQ Solution, OHQ will certainly not be accountable at all for responding to telephone calls, taking or supplying messages, or performing any other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ might end Client's Account and Client's access to the Account.
(e) Adhering to discontinuation of any type of OHQ Services, OHQ will certainly have no commitment to renew or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to renew or otherwise recommence an ended OHQ Services, OHQ might need that Customer pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Details accumulated by OHQ from Client and its callers may be made use of, disclosed and shared by OHQ in conformity with OHQ's privacy policy as readily available on the OHQ Internet Site ("") and as may be changed from time to time.
The Controller thus assigns the Cpu with respect to processing tasks embarked on in the training course of the provision of assistant solutions. OHQ and Customer acknowledge and agree that the Processor undergoes the following commitments: The Processor shall comply with the relevant Information Defense Laws and should: (a) only act on the composed guidelines of the Controller and make sure those acting under their authority do the same; (b) ensure that people refining the data are subject to an obligation of confidence; (c) utilize its best endeavours to secure and safeguard all personal information from unsanctioned or illegal processing, including (but not restricted to) accidental loss, devastation or damages; (d) make sure that all handling meets the demands of the GDPR and relevant Information Security Legislation; (e) make sure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous authorization of the Controller; notify the Controller of any type of designated changes worrying Sub-Processors; they apply a composed contract containing the same data security obligations as laid out in these Terms; recognize that any kind of failing on the component of the Sub-processor to comply with the Data Defense Regulation, the Processor continues to be completely reliant the Controller for the performance of the Sub-Processor's responsibilities; and aid the Controller in offering subject access and permitting data topics to exercise their legal rights under the Data Security Rules.
The Controller shall execute appropriate and proper onboarding and due persistance checks for all Processors, with a complete evaluation of the required Data Protection Legislation requirements. The Controller will confirm that the Cpu has ample and documented processes for data breaches, information retention and data transfers in position. The Controller will acquire proof from the Processor regarding the: (a) confirmation and dependability of the workers used by the Cpu; (b) any certificates, accreditations and plans as described in the onboarding procedure; (c) technical and operational procedures used in securing the Personal Data; and (d) treatments in location for permitting information subjects to exercise their rights, including (but not restricted to), subject access demands, erasure & rectification treatments and limitation of handling measures.
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